Donor Relations Specialist

Manchester Bidwell Corporation

SUMMARY:
Under the direction of the Senior Director of Development, the Donor Relations Specialist works to develop, manage, and implement comprehensive giving strategies that build and sustain Manchester Bidwell Corporation’s base of supporters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Essential duties and responsibilities include, but are not strictly limited to, the following:

• Uses donor data, insights, and research to inform the creation of donor prospect pipelines and cultivation plans.
• Proactively develops relationships with current and potential donors, managing a portfolio of prospects with the goal of increasing gift level and/or frequency.
• Creates plans for cultivation, solicitation, and stewardship activities, including promoting planned giving opportunities.
• Has primary donor services responsibilities, including management of department CRM (currently Salsa), recording and acknowledgement of gifts, and other constituent-related information.
• Executes all direct mail and online fundraising appeals.
• Supports the Senior Director of Development in annual Board of Directors solicitation.
• Manages digital donor communications and solicitations in cooperation with Communications staff.
• Assists in the planning and execution of special events, including Day of Giving activities.
• Exhibits understanding and internalization of company values: influence, respect, listen, shape, and embrace.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.

EDUCATION and EXPERIENCE:
Must have a bachelor’s degree from a four-year college or university; 3-5 years of relevant fundraising experience, including an understanding of developing and cultivating donor relationships, successfully securing gifts, and related support processes. Experience with fundraising CRM software is strongly preferred. MS Office skills are required.

CORE COMPETENCIES:
Communication:
• Writing – Uses correct vocabulary, spelling, grammar, and punctuation. Composes clear, direct, concise, complete messages.
• Speaking – Presents information clearly, concisely, and logically. Focuses on key points.
Cognition:
• Analysis/Reasoning – Examines data to grasp issues, draw conclusions, and solve problems.
• Researching Information – Knows where and how to access the right data for the assignment.

Personal Effectiveness:
• Accountability & Dependability – Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
• Attention to Detail: Performs tasks with care; is thorough. Makes few if any errors. Checks work to ensure accuracy and completeness.
• Self-Management – Manages own time, priorities, and resources to achieve goals. Prioritizes tasks by importance and deadline.
• Tact – Diplomatically handles challenging or tense interpersonal situations.
Interaction with Others:
• Teamwork – Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first.
• Valuing Diversity – Helps create a work environment that embraces and appreciates diversity. Sees the value of cultural, ethnic, gender, and other individual differences in people.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by a worker to successfully perform the essential functions of this job. The worker must possess the mobility to work in a standard office setting and use standard office equipment. While performing the duties of this job, the worker is regularly required to stand, walk, sit, talk and hear. The worker is occasionally required to reach with hands and arms, and stoop or kneel. The worker is required to use hands and fingers to operate a computer keyboard, telephone, and other office equipment. The worker is required to have close visual acuity to perform activities such as viewing a computer screen, reading, and preparing and analyzing documents. Light to moderate lifting may be required. Regular, predictable attendance is required.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Interested applicants can send their cover letter and resume to resumes@manchesterbidwell.org for consideration.

EOE.